Analyst-level friction
- Leads arrive from forms, calls, and chat with fragmented context
- Manual record cleanup before any meaningful qualification
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SECTOR BRIEF 02
Personal injury and high-volume consumer law firms
Lead response speed and intake consistency determine signed-case volume.
Where execution breakdowns surface first
Management bottlenecks
- Slow first response and poor follow-up discipline across intake teams
- Case qualification quality varies by shift and by office
Executive exposure
- Marketing spend rises while retained-case growth underperforms
- Revenue volatility from missed high-value cases
Initial deployment architecture
- Sub-60-second lead response and structured intake triage
- Case-fit scoring and auto-routing to best-available intake closer
- Multi-touch follow-up engine with visibility into contact-to-sign rate
Decision trigger: More than 1 in 4 leads lack fast contact or qualified-to-signed conversion is flattening.
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